Privacy Policy
Shanz Transportation & Services, respects an individual’s right to privacy and has based its privacy policy on the Personal Data Protection Act 2012 (PDPA).
1. Privacy Policy
1.1. Sets out the principles Shanz Transportation & Services, follows when collecting, using, disclosing, retaining and removing personal data; and b) describes other important topics relating to an individual’s privacy.
1.2. By purchasing goods or services from Shanz Transportation & Services, communicating with Shanz Transportation & Services through email, by telephone, in writing or by using any of Shanz Transportation & Services other services, including the Shanz Transportation & Services website, or by providing personal data to us, you agree to the collection, use and disclosure of your personal data in the manner described in this policy.
2. Collection Use and Storage of Personal Data
2.1. The type of personal data that Shanz Transportation & Services, may collect from individuals will depend upon the particular transaction and the dealing. Normally the personal data collected by Shanz Transportation & Services may include an individual’s:
i. Name, title, address;
ii. Personal identification and/or passport number;
iii. Telephone number;
iv. Records of communications with Shanz Transportation & Services;
v. Responses to market surveys and contests conducted by Shanz Transportation & Services or on Shanz Transportation & Services behalf;
vi. Credit card or debit card information;
vii. Website usage information.
viii. Username, password and other identifiers when you register at Shanz Transportation & Services website;
2.2. Shanz Transportation & Services only collects, uses and discloses personal data with an individual’s consent or deemed consent or as otherwise permitted under the PDPA or other applicable laws and regulations.
2.3. Personal Data will, generally, only be collected and used for the primary purposes of:
i. Processing, servicing or enforcing transactions and sending related communications;
ii. Administering contests or market surveys conducted by Shanz Transportation & Services or on Shanz Transportation & Services behalf
iii. Improving the Shanz Transportation & Services website.
iv. Communicating with employees, customers, contractors, suppliers, agents or any other individuals;
v. Conducting, improving, maintaining and developing a business relationship and/or for employment purposes;
vi. General HR administration and information required for the management of the employment relationship;
vii. Identifying and verifying individuals that have been supplied with any Shanz Transportation & Services services or products;
viii. Administering customer orders or managing projects;
ix. Marketing with consent (such as providing individuals with information about Shanz Transportation & Services products and promotional notices and offers);
x. Processing your purchase, application, inquiry or request;
xi. Ensuring IT security and resource management;
xii. Compliance with applicable laws and regulations of regulatory authorities and enforcement agencies;
xiii. Administrative purposes such as billing, payment and debt collection;
xiv. Responding to any claim and/or legal process;
3. Shanz Transportation & Services discloses personal data:
i. For the primary purpose for which it was collected; or
ii. For purposes that a reasonable person will consider appropriate in the circumstances; or
iii. Where the individual has consented; or
iv. For direct marketing by Shanz Transportation & Services, where consent has been given but giving individuals the opportunity to opt out of such direct marketing. Shanz Transportation & Services, includes its contact details in any direct marketing; or
v. Where permitted under the PDPA or other applicable law or if required by law,
vi. To Shanz Transportation & Services parent, related, affiliate and/or associate company;
vii. In any court of law or any relevant party in connection with any claim or legal proceedings, legal firms and/or advisors, debt collection agencies, credit reporting agencies and/or credit providers;
viii. To any payment agencies including, but not limited to, financial institutions for purposes of maintaining financial records, assessing or verifying credit, and facilitating payment;
ix. Regulatory authorities and enforcement agencies;
x. Third party service providers, consultants, insurers, underwriters, auditors and advisors as well as their respective agents and/or contractors on a need to know basis; and
xi. Any actual or potential assignee, transferee or acquirer of any of Shanz Transportation & Services business in connection with any corporate exercise.
xii. Shanz Transportation & Services, does not disclose your personal data for any secondary purposes unless your consent has been previously obtained in accordance with law.
3.1. Shanz Transportation & Services, does not disclose your personal data for any secondary purposes unless your consent has been given or if so permitted or required under the PDPA or other applicable laws and regulations.
3.2. Shanz Transportation & Services, will not sell or license any personal data that it collects from an individual.
3.3. There may be other situations where we may collect and use personal data, which are outside a person’s reasonable expectation. When this occurs, Shanz Transportation & Services, is committed to providing the individual with an explanation for the possible use of the personal data when asking for the individual’s consent.
4. Accuracy and Correction of Personal Data
4.1. Shanz Transportation & Services discloses personal data:
i. Shanz Transportation & Services, takes steps to ensure information is accurate and up-to-date by updating its records whenever changes to information come to its attention. Shanz Transportation & Services, disregards information which seems, on a reasonable basis, be inaccurate or out of date by reason of the time which has elapsed since it was collected or by reason of any other information in its possession.
ii. If an individual has submitted personal data to Shanz Transportation & Services, electronically or otherwise, and would like it corrected, then a written request should be sent by email to us at admin@shanztransportation.com
iii. Shanz Transportation & Services, will comply with an individual’s request to correct their personal data as soon as practicable.
iv. If Shanz Transportation & Services, disagrees with any request to correct an individual’s personal data on reasonable grounds, Shanz Transportation & Services, shall annotate the personal data with the correction that was requested but not made.
5. Withdrawal of Consent
5.1. An individual may withdraw his consent for the collection, use or disclosure of personal data by giving Shanz Transportation & Services reasonable notice by sending a written request (a) by email to us at admin@shanztransportation.com, Shanz Transportation & Services shall inform the individual of the likely consequences of the withdrawal of the consent. Shanz Transportation & Services, will cease to collect, use or disclose the personal data upon such withdrawal unless otherwise permitted or required by the PDPA or other applicable laws and regulations.
6. Using our Website
6.1. As with most websites, when you visit the Shanz Transportation & Services website or use an application on the Shanz Transportation & Services website, Shanz Transportation & Services may record anonymous information such as IP address (where not used to identify a specific individual), time, date, referring URL, pages accessed and documents downloaded, type of browser and operating system.
6.2. Shanz Transportation & Services also uses “cookies”. A cookie is a small file that stays on your computer until, depending on whether it is a sessional or persistent cookie, you turn your computer off or it expires. Cookies may collect and store your personal data. You may adjust your internet browser to disable cookies. If cookies are disabled you may still use the Shanz Transportation & Services website, Shanz Transportation & Services, but may be limited in the use of some of the features.
6.3. The Shanz Transportation & Services websites may contain links to or from other websites. Shanz Transportation & Services, is not responsible for the privacy practices of other websites. This privacy policy applies only to the information we collect on the Shanz Transportation & Services website. We encourage you to read the privacy policies of other websites you link to from Shanz Transportation & Services website.
7. Security of your Personal Data
7.1. Shanz Transportation & Services, will take reasonable steps to ensure that personal data is securely stored.
7.2. Shanz Transportation & Services, protects personal data from misuse or loss by restricting access to the information in electronic format and by appropriate physical and communications security.
7.3. Any data destroyed is disposed of in a manner that protects the privacy of personal data in an appropriate manner.
8. Dealing with Unsolicited Information
8.1. Shanz Transportation & Services, takes all reasonable steps to ensure that all unsolicited information is destroyed immediately.
9. Access to Personal Data
9.1. If an individual wishes to be provided with information regarding their Personal Data that is in the possession or under the control of Shanz Transportation & Services or the ways in which such Personal Data has been used or disclosed by Shanz Transportation & Services in the year preceding such request, then that person needs to send a written request by email to us at admin@shanztransportation.com, Shanz Transportation & Services, will handle such requests as soon as reasonably possible in accordance with the PDPA.
10. Data breach
10.1. Where a suspected data breach has occurred, Shanz Transportation & Services, will act in accordance with its data breach response plan. In the event that Shanz Transportation & Services has determined that a data breach has occurred, we will notify the local data privacy regulator and affected data subject (s) in accordance with law.
11. Anonymity when dealing with Shanz Transportation & Services
11.1. Shanz Transportation & Services, allows individuals the option not to identify themselves when dealing with it, where practicable.
12. Cross Border Disclosure
12.1. Any personal data provided to Shanz Transportation & Services, may be transferred to, stored by or disclosed to an overseas recipient. For example, Shanz Transportation & Services, may use a server hosted overseas to store data, which may include your personal data.
12.2. Your personal data may also be processed by employees or by other third parties operating outside of Singapore, who work for Shanz Transportation & Services, is a direct contractor or sub-contractor acting on behalf of Shanz Transportation & Services, or by the representatives and employees of Shanz Transportation & Services.
12.3. Shanz Transportation & Services, will take reasonable steps, in the circumstances, before your personal data is disclosed to an overseas recipient, to ensure that the overseas recipient provide a standard of protection to personal data so transferred that is comparable to the protection under the PDPA.
13. Sensitive Information
13.1. Shanz Transportation & Services, does not collect sensitive information without the individual’s consent and unless it is specifically relevant and necessary for Shanz Transportation & Services primary purposes of conducting, improving, maintaining and developing a business relationship. All sensitive information is collected and used in accordance with this privacy policy. Shanz Transportation & Services, does not use government identifiers (e.g. tax file numbers) to identify individuals.
14. DNC Registry
14.1. Shanz Transportation & Services, complies with all provisions regarding the DNC Registry under the PDPA.
15. Other Important Information
15.1. Shanz Transportation & Services, reserves the right to modify this privacy policy at any time.
16. Further Information
16.1. If you have any queries or concerns about Shanz Transportation & Services privacy policy, please contact: